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These are the emails you get from us

Which messages arrive automatically after you sign up, what the reserved address is about and what to do when nothing arrives.

Written by Max Weber

So that you do not miss anything, we get in touch by email a few times around your start. Do not worry, it is only a handful of messages, and here is what they mean.

Right when you create your event

  • Your confirmation code: The message Dein Bestätigungscode für Unsere Einladung holds the 6 digits you use to confirm your address.

  • Your preferred address: Shortly after your event is created, we confirm that your address is reserved for you, at first for 30 days.

Friendly reminders

If your website is not published yet, we give you two gentle nudges: one day after you created it and once more after a week. As soon as your website is live, these reminders stop by themselves.

On top of that we remind you 15 days and 3 days before the reservation of your preferred address runs out, so that it does not slip away unnoticed.

Good to know: The 30 days only concern the address, not your work. Your website with all its texts, images and guests stays as it is. If your preferred address has been taken in the meantime, you simply choose a new one under Einstellungen → Subdomain (settings, subdomain).

When no email arrives

  1. Have a look in your spam folder, automatic messages end up there sometimes.

  2. Check under Einstellungen → Account (settings, account) which address is stored in your account. Typos happen quickly.

  3. For the confirmation code you can request a new one with „Erneut senden" (send again) after a short wait.

Frequently asked questions

Do I also get a message when guests accept?
Yes, and you control that separately under Einstellungen → Allgemein (settings, general) at the email notifications.

Do my guests get these emails too?
No. The messages here only go to you as the host. Your guests only hear from you once you send out your invitations.

Can the reminders stop?
As soon as your website is published, we stop sending any getting started reminders.

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