Every guest automatically gets their own code from us. It makes sure that a yes lands right next to the correct name in your list, so you don't have to guess at the end who just replied.

The code consists of eight characters, capital letters and digits. Easily confused characters such as 0 and O or 1 and I are deliberately left out. It's created automatically as soon as you add a guest, and you can't choose it yourself. Guests who signed up themselves through your general link, and plus-ones with their own entry in your list, start without a code. They get theirs the first time you choose “Link kopieren” (copy link) for them. By the way, nobody ever has to type it in, more on that in a moment.

The code isn't visible anywhere in the email, it works in the background. It sits in your guest's personal link: in the button of the invitation email, preset as “Zur Einladung & Anmeldung” (to the invitation and RSVP), and in the link you copy under Gäste (Guests). Anyone who comes to your page through this link is already recognised when they RSVP. First and last name, email address and phone number are already filled in on the RSVP form, so your guest only needs to confirm. If they have already said yes or no and you've switched on the reply lock, their link shows their reply to read through instead.

You don't have to use email to give someone their personal link. In your dashboard, go to Gäste (Guests), open the three-dot menu for the guest and choose “Link kopieren”. If this guest doesn't have a code yet, we create it at exactly that moment, and from then on the link belongs to them. You can send this link by WhatsApp, text message or however you like. It works just like the button in the email, because your guest's code is inside it. If you look closely, it's attached at the end as ?code=…. Apart from that, you'll only see it in the guest export as CSV or Excel, if you include the “Einladungscode” (invitation code) column.

The link from the “Per Link teilen” (share by link) tab is the general link to your page, without any code. Anyone who says yes through it lands on their existing entry if we can recognise them with certainty, so with the same name and the same email address. If that isn't a clear match, we'd rather create a new entry than overwrite the wrong reply.

Where can I look up a guest's code?
Only in the personal link. Copy it with Gäste → Link kopieren, and you'll find it at the end as ?code=…. We don't show it anywhere else, because nobody needs to enter it by hand.

A guest can't find their email anymore.
Simply copy their personal link with Gäste → Link kopieren, or send the invitation again with “Erinnern” (remind).

A guest would like to change their reply.
As long as the reply lock is off, they can do that themselves. With their personal link, they simply fill in the form again, and the new reply replaces the old one. It also works without a code, as long as they enter the same name and the same email address as the first time. On the Rückmeldungen (Responses) page you'll then see an “Antwort geändert” (reply changed) card with the before and after. If you've switched the lock on, choose “Änderung erlauben” (allow change) in the guest's three-dot menu in your guest list and then send them their link. You'll find more in the article “Lock replies after they're sent”.

Does the link work before publishing?
No. The personal link leads to your event page, which can only be reached once Premium is active and you've published.