Whether it's for your taxes, your bookkeeping or simply for the chaos in your own folders: every purchase with us is billed properly. You enter your address once and always find your receipts in the same place afterwards.
Entering your billing address
Open Einstellungen → Abo (Settings → Subscription) and scroll to the card „Rechnungsadresse" (Billing address).
Fill in the fields: „Firma (optional)" (company, optional), „Name", „Straße und Hausnummer" (street and house number), „PLZ" (postcode), „Stadt" (city) and „Land" (country). Germany is already preselected as the country.
Click „Rechnungsadresse speichern" (Save billing address). The button briefly shows „Gespeichert" (Saved), then everything is in place.
Without an entry in the field „Name" nothing is saved. The address belongs to your user account, not to a single event. So you only enter it once, even if you're planning several celebrations.
Good to know: It's best to enter the address before you buy. Then it's on your receipt from the start and you don't have to have anything corrected later.
Viewing and downloading invoices
Go back into Einstellungen → Abo and scroll all the way down to the card „Rechnungen" (Invoices).
Look for the right row. For every invoice you'll see the date, invoice number, amount and status.
Click „Download" to open or save the invoice as a PDF.
The status there can be Bezahlt (paid), Offen (open), Entwurf (draft), Uneinbringlich (uncollectible) or Storniert (voided). After a normal purchase it says Bezahlt.
Frequently asked questions
I don't see a card „Rechnungen" (Invoices) at all.
It only shows up once there's really something to bill, so after your first purchase.
The invoice should be in my company's name.
Enter the company name in the field „Firma (optional)", ideally before you buy.
I didn't get a confirmation by email.
The purchase confirmation goes to the email address of your account. Please have a look in your spam folder too. You can download the invoice itself in the Abo tab at any time.
It says „Rechnungen konnten nicht geladen werden." (Invoices couldn't be loaded.)
Just reload the page. If the message stays, drop us a line at [email protected].