With your purchase your term of one or two years begins, counted from the purchase date. Your page only becomes visible to your guests once you publish your Save the Date or your invitation, though. And when the term is over, nothing dramatic happens: we remind you in good time and your work is kept either way.
Before it expires
From 30 days before the end you will see, in Einstellungen → Abo (Settings → Subscription), the yellow warning „Dein Abo läuft bald ab" (your subscription expires soon) with the number of days left.
We also send you a reminder by email 30 days and 7 days beforehand. On top of that you will see a note at the bell in the dashboard.
These reminders go out once a day. The exact timing can therefore shift by up to a day.
What happens after it expires
Your page is taken offline automatically. Visitors then only see the note that the page will be available soon.
All content, your guest list, the replies and your images are kept. Your page lives on as a draft.
After it expires, your address stays reserved for you for another 90 days. Only then can someone else take it.
How to renew
Open Einstellungen → Abo.
In the card „Deine Laufzeit" (your term), click „Laufzeit verlängern" (extend your term).
Tick „Ich akzeptiere die AGB und Datenschutzerklärung" (I accept the terms and the privacy policy) again and complete the payment.
If your page was published when the term ended, it is back for your guests right after the payment. There is nothing else you need to do.
Good to know: If you had taken your page offline yourself before it expired, or never published it, it stays invisible after renewing too. In that case you publish it again under Webseite (website), as a Save the Date or as your invitation, as soon as you are ready.
Good to know: You can renew at any time, and the new term attaches itself to your existing one. So not a single day is lost. All in all you can book up to 36 months in advance.
Frequently asked questions
Does my access renew automatically?
No. There is no automatic renewal and you do not have to cancel anything either.
Does the term pause when I take my page offline?
No, the term keeps running. So only take your page offline if you really do not want to show it at the moment.
My page has expired. Are my guests' replies gone?
No, everything is still there. After renewing, everything is back as it was, and a page that was published is online again straight away.
I renewed after 90 days. Do I get my old address back?
Only if it is still free. After those 90 days it is released again and can be taken by others. So better renew earlier.