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Yes and no: the RSVP status of your guests

How the statuses Ausstehend, Zugesagt, Abgesagt and Vielleicht come about, and how to enter a yes from the phone yourself.

Written by Max Weber

The RSVP status is the most important number in your planning. It tells you how many people you can count on. Most of the time, the status fills in all by itself because your guests reply online. And if someone would rather call you, you simply enter their answer yourself.

The four statuses

  • Ausstehend (pending): The guest hasn't replied yet. Every newly added or imported guest starts with this status.

  • Zugesagt (yes): The guest said yes in the RSVP form.

  • Abgesagt (no): Sadly, the guest can't make it.

  • Vielleicht (maybe): The guest isn't sure yet. This status only exists if you've allowed the answer “Noch unsicher” (not sure yet) in the settings of the RSVP section in the editor.

In the “Ausstehend” tile above your guest list, invitations without a reply and “Vielleicht” answers are counted together. You can view both separately using the filters.

Where the status comes from

Usually from the RSVP form on your published event page. As soon as a guest sends it, their status changes immediately, you get a notification under the bell and the reply appears on the Rückmeldungen (Responses) page. If the guest replies through their personal link, everything is matched to the right person automatically.

The second way is you. Not every grandma fills in a form, and some yeses simply come over coffee or on the phone.

Entering a yes from a phone call

  1. Open Gäste (Guests) and find the guest in your list.

  2. Click the three-dot menu on the right of the row.

  3. Choose “Antwort ändern” (change answer) and then the right status.

Done. The status appears in the list straight away, the tiles above recount, and on the Rückmeldungen page you'll see the entry with the note “von dir eingetragen” (entered by you). That way, you can always tell later which answer came in online and which one you noted down yourself.

A few things happen automatically along the way:

  • The plus-one follows. If someone who had a plus-one declines, we change the plus-one too. If the plus-one has already replied themselves, for example through their own link, we of course leave their answer as it is.

  • Everything else stays. Menu wishes, allergies, song request and children aren't touched by the status change. You really only change the yes or no.

  • You can undo it. Made a typo? Simply set the guest back to “Ausstehend” the same way.

Good to know: If your guest has never replied themselves, they can still do so later, even if you've switched on the reply lock. Their own reply then replaces what you entered. If they have already replied themselves at some point and the lock is on, a yes or no that you enter for them counts as final, even after a “Vielleicht”.

When someone wants to change their reply

As long as the reply lock is off, your guest can send the form again at any time with their personal link, and the new reply replaces the old one. It also works without a code, as long as they enter the same name and the same email address as the first time. If both match, we update their existing entry. On the Rückmeldungen page, an “Antwort geändert” (reply changed) card then shows the before and after side by side.

If you've switched on the lock, your guest can no longer change a yes or no themselves. Their link then only shows their reply to read through, together with a request to get in touch with you. You can either enter the change yourself with “Antwort ändern”, or choose “Änderung erlauben” (allow change) in the three-dot menu. That lets them send their reply once more themselves, and with their next yes or no it's locked again. You'll find more in the article “Lock replies after they're sent”.

If we can't clearly match an RSVP, we'd rather create a new entry than overwrite the wrong reply. It's marked “Möglicher Doppeleintrag” (possible duplicate) in your list, and with “Zusammenführen…” (merge) in the three-dot menu you turn it back into one entry. If they really are two different people, choose “Kein Doppeleintrag” (not a duplicate) in the same menu and the label is gone.

RSVPs without a personal link

If someone opens your page directly, for example because another guest forwarded the link, we first try to find them in your list. If nothing clearly matches, we add them as a new guest, with the group “Andere” (other) and the internal note “Offene RSVP (ohne Einladungscode)” (open RSVP without invitation code). If the name is already in your list, the note gets the extra line “Möglicher Doppeleintrag”, and the row in the list carries the same label. A plus-one they mention is added as an indented entry.

Here's how to tidy up:

  1. Open the new entry and look at the “Notizen” (notes) line in the “Gästeinformation” (guest information) card.

  2. Assign the guest to the right group with “Bearbeiten” (edit) and add an email or household.

  3. If the person is in your list twice because you added them long ago, merge the two entries. To do so, open the three-dot menu on the entry that should stay and choose “Zusammenführen…”. The reply moves across, there's nothing to type up.

As long as the reply lock is off, these guests can also change their reply later. They simply fill in the form again with the same name and the same email address.

Frequently asked questions

Does my guest see that I entered their reply?
No. They don't notice anything: there's no email and no note on your page. The “von dir eingetragen” note on the Rückmeldungen page is just for you.

A guest says they replied, but I see “Ausstehend”.
Most likely they replied without their personal link. Check whether there's a new entry with their name in the list, often right at the bottom in the “Andere” group.

Can I collect replies without publishing my page?
No. The RSVP form only works on the published page. Everything to do with designing stays free until then.

Do children count towards the status?
No. Children belong to the main guest's reply and don't appear as separate guests. They're included in the number of people on the Rückmeldungen page.

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