The RSVP status is the most important number in all your planning. It tells you how many people you can count on. Most of the time it fills itself in, because your guests reply online. And when someone would rather call you, you simply enter their answer yourself.
The four statuses
Ausstehend (pending): the guest has not replied yet. Every guest you add or import starts with this status.
Zugesagt (accepted): the guest said yes in the sign-up form.
Abgesagt (declined): sadly the guest cannot make it.
Vielleicht (maybe): the guest is not sure yet. This status only exists if you allowed the answer „Noch unsicher" (not sure yet) in the settings of the sign-up section in the editor.
The tile „Ausstehend" above your guest list adds together the invitations without an answer and the „Vielleicht" replies. In the filters you can pull up each of them separately.
Where the status comes from
Normally from the sign-up form on your published event page. The moment a guest submits it there, their status changes right away, you get a notification under the bell icon and the reply appears on the page Rückmeldungen (replies). If the guest replies through their personal link, everything is matched to the right person automatically.
The second way is you. Not every grandma fills in a form, and some yes arrives over coffee or on the phone.
Entering a yes from the phone
Open Gäste (guests) and find the guest in your list.
Click the three-dot menu on the right of their row.
Choose „Antwort ändern" (change reply) and then the status that fits.
That is it. The status is in your list right away, the tiles above it count anew, and on the page Rückmeldungen (replies) you see the entry with the note „von dir eingetragen" (entered by you). So you can still tell later which answer came in online and which one you noted down yourself.
A few things happen along with it:
The companion comes along. If someone says no who had a companion with them, we switch the companion over as well. If that companion has their own email address and already replied themselves, we leave their answer alone, of course.
Everything else stays. Menu choice, allergies, song wish and children are untouched by a change of status. You really only change the yes or the no.
You can take it back. Mistyped? Set the guest back to „Ausstehend" (pending) the same way.
Good to know: Your guest can still reply themselves later. Their own answer then replaces what you entered.
When someone wants to change their reply
With their personal link your guest can submit the form again at any time, and the new reply replaces the old one. It works without a code too, as long as they give the same name and the same email address as the first time. If both match, we update their existing entry. On the page Rückmeldungen (replies) a card „Antwort geändert" (reply changed) then appears, where you see the before and the after next to each other.
If we cannot match a sign-up for certain, we would rather create a new entry than overwrite the wrong reply. In your list that entry carries the label „Möglicher Doppeleintrag" (possible duplicate), and with „Zusammenführen…" (merge) in the three-dot menu you turn the two back into one entry. If they really are two different people, take „Kein Doppeleintrag" (not a duplicate) in the same menu and the note is gone.
Sign-ups without a personal link
If someone opens your page directly, for example because another guest forwarded them the link, we first try to find them again in your list. If nothing matches clearly, we add them as a new guest, with the group „Andere" (other) and the internal note „Offene RSVP (ohne Einladungscode)" (open RSVP without an invitation code). If the name is already in your list, the note gets the extra line „Möglicher Doppeleintrag" (possible duplicate), and the row in your list carries the same label. A companion they named comes along as an indented entry.
Here is how you tidy that up:
Open the new entry and look at the line „Notizen" (notes) in the card „Gästeinformation" (guest information).
Put the guest into the right group through „Bearbeiten" (edit) and add their email address or household.
If the person is now in your list twice because you had added them long ago, merge the two entries. To do that, open the three-dot menu on the entry you want to keep and choose „Zusammenführen…" (merge). The reply moves along with it, so you do not have to type anything out.
These guests may change their reply later too. They simply fill in the form once more with the same name and the same email address.
Frequently asked questions
Does my guest see that I entered their answer?
No. They do not notice anything, there is no email and no hint on your page. The note „von dir eingetragen" (entered by you) on the page Rückmeldungen is just for you.
A guest says they replied but I still see „Ausstehend".
Most likely they replied without their personal link. Check whether there is a new entry with their name in your list, often right at the bottom in the group „Andere" (other).
Can I collect replies without publishing my page?
No. The sign-up form only works on a published page. Everything about designing your page stays free until then.
Do children count towards the status?
No. Children belong to the main guest's reply and do not appear as guests of their own. They are included in the number of people on the page Rückmeldungen.